Steve Fenton

This is a quick note about checking trends over time, and why you probably ought to check both a rolling comparison over time and a fixed baseline comparison. Quite often you’ll find a dashboard with a comparison over time shown as a percentage, in either green (good) or red (bad) – or orange if you’re […]

We all know that BizOps is gaining momemntum and that we need to think about how we take care of it in our own organisations. Not just because it’s yet another buzzword ending in “Ops”, but because of what we’ve been piecing together for many years. If you’ve read Start With Why, or The Lean […]