Steve Fenton

Opinion

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Everything is becoming a subscription these days. The combination of convenient smaller regular payments for customers, and a recurring revenue-base for the provider means this model feels like the magic formula all around. Whether it’s kitchen appliances from AO, razors from Harry’s, food from Hello Fresh, or a car from Cazoo – you can enjoy […]

Every organisation has to deal with this problem. It has been described in many different ways, including the famous quaductionism of “Urgent vs Important” to the simplicity of phrases like “firefighting”. Yes, it’s all those tasks that people seem to want now, which are stopping you from doing the real work. My analogy for this […]