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I recently attended an event in Manchester, organised by BJSS and Microsoft, on the subject of AI and ML. The schedule was jam packed with interesting insights and useful case studies that got my head buzzing. Having had some time to reflect on everything I absorbed on the day, I have realised that we are […]
When you think about Datadog, you are very often thinking about charts. Which visualisations will bring forth insights from your metrics. What actionable information can you present on your wallboards. What you might not be thinking about is the humble subject of Datadog notes. You can add notes to your dashboard using the Edit Dashboard […]
If you are using Datadog, you know you can log to Datadog using the Windows event log, or by calling the DogStatsD interface on your local agent. When you are running in a non-machine context, such as an Azure App Service, it is likely you won’t be running an agent; so how do you log […]
I started writing this article and realised it was going to be epic, so I’ve tried to break it into sections to make it easier to read. You can skip past sections that you feel you are already comfortable with. I’m not going to cover the nuts-and-bolts process of adding the scripts to your website […]
I found this problem while investigating a marketing automation issue in Kentico. The problem reported was that the standard abandoned basket feature wasn’t sending the configured email. I must admit, my first checks were to ensure the SMTP configuration was correct – and that the scheduled task within Kentico was running. The actual fix was […]
This is a bonus post that follows up on some information that is useful if you read Web Operations Dashboards, Monitoring, and Alerting. This article is all about uptime and SLAs. Having helped a number of businesses understand what uptime and SLAs are, and how they work in real life, I have encountered a few […]
This is the last in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this final bite-size chunk, I’m going to talk about the Monitor Matrix. Selecting monitors has a gradual evolution. You start off monitoring the things that everyone starts monitoring. You keep […]
This is one more article in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this article, I’m going to talk about Monitor Selection Principles. While it can be tempting to start off by monitoring everything, and alerting every time something slightly odd happens, […]
This is the next in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this instalment, I’m going to talk about the Alerting Principles. When it comes to monitoring alerting is an area you will want to get right. There is a natural tension […]
This is another in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this article, I’m going to talk about incident investigations and the causations principles. When things go wrong, it may be that some internal trigger such as a software release or configuration […]