Kentico Marketing Automation Finishes Without Sending an Email

I found this problem while investigating a marketing automation issue in Kentico. The problem reported was that the standard abandoned basket feature wasn’t sending the configured email. I must admit, my first checks were to ensure the SMTP configuration was correct – and that the scheduled task within Kentico was running. The actual fix wasContinue reading “Kentico Marketing Automation Finishes Without Sending an Email”

The Monitor Matrix

This is the last in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this final bite-size chunk, I’m going to talk about the Monitor Matrix. Selecting monitors has a gradual evolution. You start off monitoring the things that everyone starts monitoring. You keepContinue reading “The Monitor Matrix”

The Monitor Selection Principles

This is one more article in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this article, I’m going to talk about Monitor Selection Principles. While it can be tempting to start off by monitoring everything, and alerting every time something slightly odd happens,Continue reading “The Monitor Selection Principles”

The Incident Causation Principles

This is another in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this article, I’m going to talk about incident investigations and the causations principles. When things go wrong, it may be that some internal trigger such as a software release or configurationContinue reading “The Incident Causation Principles”

The Three Fs of Event Log Monitoring

This is one of a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this article, I’m going to talk about the Three Fs of event log monitoring. When you first start collecting event logs, it is likely that you will be inundated with aContinue reading “The Three Fs of Event Log Monitoring”

Using Katelyn Crawler to Find All Domain References

You can use the Katelyn Crawler to crawl a website looking for references to a particular domain. I have an example below, which will report back not just each instance of the domain, but the actual full URL that was found, but don’t limit your imagination. You could search for any HTTP references that shouldContinue reading “Using Katelyn Crawler to Find All Domain References”

Configure Azure Auto-Healing for your Azure Web Sites

While there a whole host of great ideas you can apply to monitoring and alerting, one of the key reasons you spend time crafting your operations story is to avoid being interrupted during family time. So the AutoHeal feature for Azure Web Sites is your family-friendly helper that will take care of minor issues withoutContinue reading “Configure Azure Auto-Healing for your Azure Web Sites”

Avoiding Complex Octopus Deploy Variables

Octopus Deploy has a very smart system of variable management that allows you to scope variables to machines, environments, steps, roles – and to store variables in projects and in shared library sets. It is so flexible, you could make your life very miserably if you don’t make things as manageable as possible. Scope OctopusContinue reading “Avoiding Complex Octopus Deploy Variables”