Automation

Meet the Trello Butler

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Most of my time is spent in technical-land, where we use tools such as Azure DevOps to manage the flow of work. There is, though, another side to our business and they love Trello. For at least part of my day, I’m looking at colourful lists of stuff that the business are pushing around in […]

Automation

Humans vs Machines: Augmented AI

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I recently attended an event in Manchester, organised by BJSS and Microsoft, on the subject of AI and ML. The schedule was jam packed with interesting insights and useful case studies that got my head buzzing. Having had some time to reflect on everything I absorbed on the day, I have realised that we are […]

Automation

Datadog Notes

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When you think about Datadog, you are very often thinking about charts. Which visualisations will bring forth insights from your metrics. What actionable information can you present on your wallboards. What you might not be thinking about is the humble subject of Datadog notes. You can add notes to your dashboard using the Edit Dashboard […]

Automation

Uptime and SLAs

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This is a bonus post that follows up on some information that is useful if you read Web Operations Dashboards, Monitoring, and Alerting. This article is all about uptime and SLAs. Having helped a number of businesses understand what uptime and SLAs are, and how they work in real life, I have encountered a few […]

Automation

The Monitor Matrix

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This is the last in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this final bite-size chunk, I’m going to talk about the Monitor Matrix. Selecting monitors has a gradual evolution. You start off monitoring the things that everyone starts monitoring. You keep […]

Automation

The Monitor Selection Principles

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This is one more article in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this article, I’m going to talk about Monitor Selection Principles. While it can be tempting to start off by monitoring everything, and alerting every time something slightly odd happens, […]

Automation

The Alerting Principles

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This is the next in a series of posts to share some techniques that I wrote about in Web Operations Dashboards, Monitoring, and Alerting. In this instalment, I’m going to talk about the Alerting Principles. When it comes to monitoring alerting is an area you will want to get right. There is a natural tension […]